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Sottly

Refund Policy

Placeholder: the final text is published before launch.

  • Paddle.com is the authorized reseller: refund requests go to Paddle, which decides and pays them under its buyer terms.
  • The 14-day withdrawal right for consumers in the EU, and how to exercise it on your account page or through Paddle.
  • What the "start now" box means: when you tick it at checkout, the plan starts right away, and once you use it during the 14 days you lose the right to a full refund.
  • Cancelling a subscription: it stays active until the end of the paid period and does not renew.